ARTICLE 1. PURPOSE
1.1. Objective
This Legal Requests Policy establishes the procedures governing the submission, review, evaluation, and resolution of legal requests relating to content published on the Website.
Its purpose is to ensure that legal matters are handled consistently, transparently, and in accordance with Applicable Law.
1.2. Scope
This Policy applies to legal communications concerning:
published articles;
application pages;
software information;
news content;
images;
trademarks;
logos;
user-submitted content (where applicable);
and other materials made available through the Website.
1.3. Editorial Independence
PlayMarket reviews legal requests independently.
The submission of a legal request does not automatically result in the removal, modification, restriction, or de-indexing of any content.
Each request is evaluated individually on its own legal and factual merits.
1.4. Good Faith Principle
PlayMarket encourages all parties submitting legal requests to act honestly, accurately, and in good faith.
Knowingly false, misleading, abusive, or fraudulent submissions may be rejected.
1.5. Balance of Rights
When reviewing legal requests, PlayMarket seeks to balance:
applicable legal obligations;
freedom of expression;
public interest;
editorial integrity;
intellectual property rights;
privacy rights;
consumer interests;
and the legitimate interests of all affected parties.
1.6. Relationship with Other Policies
This Policy should be read together with the:
Terms of Use;
Privacy Policy;
Copyright & DMCA Policy;
Notice & Takedown Policy;
Editorial Policy;
Security Policy;
and all other applicable legal documents published on the Website.
ARTICLE 2. TYPES OF LEGAL REQUESTS
PlayMarket may review legal communications including, but not limited to, the following categories.
2.1. Copyright Claims
Requests alleging copyright infringement involving text, images, graphics, screenshots, software descriptions, audiovisual materials, or other protected works.
2.2. Trademark Matters
Requests concerning trademarks, service marks, trade dress, logos, branding elements, or alleged trademark misuse.
2.3. Privacy Requests
Requests involving:
personal information;
data protection;
unauthorized disclosure;
identity-related concerns;
or applicable privacy legislation.
2.4. Defamation and Reputation
Requests alleging:
false statements;
defamatory content;
misleading factual assertions;
or unlawful harm to reputation.
2.5. Impersonation
Requests alleging unauthorized representation of an individual, organization, company, brand, or other legal entity.
2.6. Regulatory or Government Communications
Requests submitted by competent governmental authorities, regulatory agencies, supervisory bodies, or other organizations acting under applicable legal authority.
2.7. Court Orders
Communications supported by valid judicial orders or other legally binding decisions issued by competent courts.
2.8. Consumer Protection Matters
Requests concerning misleading information, inaccurate product descriptions, deceptive practices, or other consumer protection issues.
2.9. Other Legal Issues
PlayMarket may also review other legitimate legal communications that are not expressly listed in this Policy where appropriate under Applicable Law.
ARTICLE 3. SUBMITTING A LEGAL REQUEST
3.1. Submission Method
Legal requests should be submitted using the official contact information published on the Website.
Electronic communication is the preferred method of correspondence unless Applicable Law requires otherwise.
3.2. Required Information
To facilitate review, legal requests should include, where reasonably applicable:
the requester's full name;
organization (if applicable);
contact information;
legal basis for the request;
identification of the affected content;
relevant URLs;
supporting documentation;
evidence supporting the request;
and the specific action requested.
Incomplete submissions may delay review or be declined until sufficient information is provided.
3.3. Authority to Act
Where a request is submitted on behalf of another individual or organization, the requester should demonstrate appropriate authority or authorization to act.
3.4. Accuracy of Information
The requester represents that the information submitted is accurate, complete, and made in good faith to the best of their knowledge.
3.5. Supporting Evidence
PlayMarket may request additional documentation where reasonably necessary to verify ownership, authority, identity, legal rights, or the factual basis of the request.
3.6. No Automatic Action
Receipt of a legal request does not constitute acceptance of its allegations or guarantee that the requested action will be taken.
Each request is subject to independent review.
ARTICLE 4. REVIEW PROCESS
4.1. Preliminary Assessment
Upon receipt of a legal request, PlayMarket may conduct a preliminary assessment to determine whether the submission:
falls within the scope of this Policy;
contains sufficient information for review;
identifies the affected content with reasonable specificity;
appears to originate from an authorized individual or organization; and
provides an identifiable legal basis for the request.
PlayMarket may decline to process requests that are manifestly incomplete or incapable of meaningful review.
4.2. Verification
Where reasonably appropriate, PlayMarket may verify:
the identity of the requester;
ownership of the asserted rights;
legal authority to act on behalf of another person or entity;
the authenticity of supporting documentation; and
any other information reasonably necessary to evaluate the request.
Failure to provide requested information may result in the suspension or closure of the review process.
4.3. Independent Evaluation
Each request is reviewed independently and objectively.
PlayMarket considers, where relevant:
the applicable legal framework;
publicly available information;
editorial records;
factual accuracy;
the public interest;
proportionality of the requested action;
and any other relevant circumstances.
The existence of a complaint alone does not establish that published content is unlawful, inaccurate, or should be removed.
4.4. Requests for Clarification
PlayMarket may request additional clarification or documentation from the requester where the available information is insufficient to reach a reasoned decision.
Review timelines may be extended while awaiting such information.
4.5. Consultation
Where appropriate, PlayMarket may consult:
legal advisors;
technical specialists;
editors;
content authors;
hosting providers;
service providers;
or other qualified persons whose expertise may assist in evaluating the matter.
Such consultation does not transfer decision-making authority and remains subject to PlayMarket's independent judgment.
4.6. Review Timeframe
PlayMarket aims to review legal requests within a reasonable period.
Response times may vary depending on factors including:
the complexity of the request;
the volume of supporting materials;
the need for additional verification;
applicable legal requirements;
and operational circumstances.
No specific response period is guaranteed unless required by Applicable Law.
ARTICLE 5. POSSIBLE OUTCOMES
Following review, PlayMarket may determine that one or more of the following actions are appropriate.
5.1. No Action
Where PlayMarket determines that:
no legal violation has been established;
the request lacks sufficient evidence;
the content is factually supported;
or the requested action is otherwise unwarranted,
the Website may decline to modify or remove the affected content.
5.2. Content Correction
Where factual inaccuracies are identified and supported by reliable evidence, PlayMarket may correct or update the relevant information.
Corrections may include:
factual amendments;
updated information;
clarification of ambiguous language;
revised references;
or other editorial improvements.
5.3. Editorial Update
Where appropriate, PlayMarket may supplement existing content by:
adding contextual information;
including official statements;
reflecting subsequent developments;
updating product information;
or improving overall accuracy.
An editorial update should not be interpreted as an admission of legal liability.
5.4. Partial Modification
Rather than removing an entire publication, PlayMarket may determine that only specific elements require modification.
Examples may include:
removal of outdated information;
replacement of images;
updating trademarks or branding references;
revision of individual statements;
correction of metadata;
or modification of specific sections.
5.5. Temporary Restriction
Where reasonably necessary during an ongoing review, PlayMarket may temporarily restrict access to particular content while additional information is being evaluated.
Such temporary measures do not constitute a final determination on the merits of the request.
5.6. Removal of Content
Where PlayMarket determines that removal is legally required or otherwise appropriate, the Website may remove, disable access to, replace, or otherwise restrict the affected content in whole or in part.
The scope of any action will generally be limited to what is reasonably necessary under the circumstances.
ARTICLE 6. EDITORIAL DISCRETION
6.1. Independent Editorial Judgment
PlayMarket is an independent informational resource.
Editorial decisions remain under the sole discretion of PlayMarket and are made in accordance with its Editorial Policy, Applicable Law, and internal editorial standards.
6.2. No Automatic Removal
The submission of a complaint, notice, demand letter, legal opinion, or other communication does not automatically require the removal, modification, restriction, or de-indexing of published content.
Each matter is considered individually based on its own facts and legal merits.
6.3. Public Interest
When evaluating legal requests, PlayMarket may consider whether continued publication serves a legitimate public interest.
Factors that may be considered include:
consumer awareness;
technological relevance;
educational value;
historical significance;
public availability of the information from official sources; and
the overall informational purpose of the publication.
6.4. Editorial Corrections
Where appropriate, PlayMarket generally prefers proportionate editorial solutions—such as corrections, updates, clarifications, or partial modifications—over complete removal, provided such measures adequately address the identified concern and are consistent with Applicable Law.
6.5. No Admission of Liability
Any modification, correction, clarification, restriction, or removal of content undertaken by PlayMarket shall not be interpreted as:
an admission of wrongdoing;
acceptance of legal liability;
acknowledgment of infringement;
or confirmation of the legal assertions contained in the request.
Such actions may be taken solely as an editorial, operational, or risk-management decision.
6.6. Reservation of Editorial Rights
PlayMarket expressly reserves the right to determine the most appropriate editorial response to any legal request, taking into account legal obligations, factual accuracy, editorial integrity, proportionality, and the interests of Users.
ARTICLE 7. ABUSE OF THE LEGAL REQUEST PROCESS
7.1. Good Faith Requirement
PlayMarket expects all legal requests to be submitted honestly, accurately, and in good faith.
The legal request process exists to address legitimate legal concerns and must not be used to suppress lawful content, restrict competition, discourage criticism, or interfere with editorial independence.
7.2. Abusive Requests
PlayMarket may decline to act upon requests that reasonably appear to be:
knowingly false;
materially misleading;
fraudulent;
abusive;
repetitive without new supporting evidence;
submitted for purposes of harassment;
intended to intimidate the Website or its personnel;
or otherwise inconsistent with Applicable Law.
The Website reserves the right to request additional verification before continuing the review of such submissions.
7.3. Automated or Mass Submissions
Where multiple substantially identical notices are submitted through automated systems or mass-reporting mechanisms, PlayMarket may consolidate them into a single review process.
Duplicate or repetitive submissions will not necessarily accelerate review or affect the outcome.
7.4. Misrepresentation
A person or organization submitting a legal request should not knowingly:
misrepresent ownership;
misrepresent legal authority;
submit falsified documents;
provide inaccurate factual information;
or otherwise attempt to mislead PlayMarket during the review process.
PlayMarket reserves the right to disregard submissions containing material misrepresentations.
7.5. Preservation of Editorial Independence
The submission of repeated legal demands, commercial pressure, or threats of litigation shall not, by themselves, influence the editorial evaluation of published content.
Editorial decisions remain subject to independent legal and factual assessment.
7.6. Reservation of Rights
Nothing in this Policy prevents PlayMarket from protecting its legal rights, defending lawful publications, or responding appropriately to abusive, frivolous, or bad-faith legal communications.
ARTICLE 8. GOVERNMENT AND REGULATORY REQUESTS
8.1. Competent Authorities
PlayMarket may review requests received from governmental authorities, regulators, law enforcement agencies, supervisory bodies, or other public institutions acting within their lawful authority.
8.2. Verification of Authority
Where reasonably appropriate, PlayMarket may verify:
the identity of the requesting authority;
jurisdiction;
legal competence;
statutory powers;
and the authenticity of supporting documentation before taking action.
8.3. Scope of Compliance
PlayMarket will seek to comply with legally binding obligations applicable to the Website while respecting:
fundamental rights;
due process;
proportionality;
editorial independence;
and Applicable Law.
Where several lawful options are available, PlayMarket may select the measure that is reasonably necessary and proportionate.
8.4. Requests Outside Jurisdiction
The receipt of a request from a governmental authority located outside the jurisdiction applicable to the Website does not automatically create an obligation to remove, restrict, or modify content.
Each request will be evaluated according to the applicable legal framework, jurisdictional considerations, and conflict-of-law principles where relevant.
8.5. Confidential Requests
Where Applicable Law requires confidentiality, PlayMarket may be restricted from disclosing the existence or content of certain governmental requests.
In such circumstances, PlayMarket will comply with applicable legal restrictions regarding disclosure.
8.6. Independent Assessment
Except where legally prohibited or where an immediately enforceable legal obligation exists, governmental requests may be independently reviewed to determine the appropriate response.
ARTICLE 9. TRANSPARENCY AND RECORDS
9.1. Recordkeeping
PlayMarket may maintain internal records of legal requests received, including:
the date of receipt;
the category of request;
the affected content;
correspondence relating to the review;
supporting documentation;
and the final outcome.
Such records assist in ensuring consistency, accountability, and compliance with Applicable Law.
9.2. Confidential Information
Information obtained during the review of legal requests may be treated as confidential where appropriate and handled in accordance with the Privacy Policy, Applicable Law, and legitimate business needs.
9.3. Transparency Reporting
PlayMarket may, at its sole discretion, publish aggregated or anonymized information concerning legal requests received.
Such reports may include statistical information regarding:
the number of requests;
categories of requests;
actions taken;
requests declined;
requests resulting in content updates;
or other non-confidential information intended to improve transparency.
Publication of transparency reports is voluntary unless otherwise required by Applicable Law.
9.4. Retention of Records
Documentation relating to legal requests may be retained for a reasonable period to:
document editorial decisions;
demonstrate legal compliance;
resolve future disputes;
protect legal rights;
and satisfy applicable recordkeeping obligations.
Retention periods may vary depending on the nature of the request and applicable legal requirements.
9.5. No Public Disclosure of Individual Requests
Unless required by Applicable Law or expressly authorized by the requesting party, PlayMarket does not generally publish individual legal requests, correspondence, or supporting documentation.
9.6. Commitment to Accountability
By maintaining documented review procedures and internal records, PlayMarket seeks to promote accountability, consistency, fairness, and confidence in the handling of legal communications.
ARTICLE 10. POLICY CHANGES
10.1. Right to Modify
PlayMarket reserves the right to amend, update, revise, supplement, or replace this Legal Requests Policy at any time.
Such amendments may be made to reflect:
changes in Applicable Law;
judicial decisions;
regulatory guidance;
operational practices;
technological developments;
editorial procedures;
industry standards;
or improvements to the Website's legal compliance framework.
10.2. Publication of Updates
The current version of this Policy will be published on the Website.
Unless otherwise required by Applicable Law, amendments become effective upon publication.
10.3. Material Changes
Where material revisions substantially affect the procedures described in this Policy, PlayMarket may publish an updated version reflecting those changes.
Nothing in this Article requires individualized notice to persons who previously submitted legal requests.
10.4. Continuous Improvement
PlayMarket periodically reviews its internal legal review procedures to improve transparency, consistency, efficiency, and compliance with evolving legal standards.
Accordingly, operational practices may evolve without requiring amendments to every internal administrative process described in this Policy.
10.5. Interpretation
This Policy shall be interpreted in a manner that promotes fairness, legal certainty, editorial independence, and the balanced protection of lawful rights and legitimate interests.
10.6. Reservation of Rights
PlayMarket expressly reserves all rights not expressly limited by this Policy or by Applicable Law.
ARTICLE 11. GENERAL PROVISIONS
11.1. No Waiver of Rights
Failure by PlayMarket to exercise or enforce any right, discretion, or remedy under this Policy shall not constitute a waiver of that right or any future enforcement.
11.2. No Admission of Liability
The receipt, acknowledgment, review, investigation, correction, modification, restriction, de-indexing, or removal of content shall not be interpreted as:
an admission of fault;
an admission of legal liability;
recognition of infringement;
acceptance of any allegation;
or confirmation that a legal violation has occurred.
Any action taken may reflect an editorial, operational, legal, or risk-management decision rather than an admission regarding the merits of a claim.
11.3. Relationship with Other Policies
This Policy supplements, and should be read together with, the Website's:
Terms of Use;
Privacy Policy;
Copyright & DMCA Policy;
Notice & Takedown Policy;
Editorial Policy;
Security Policy;
Community Guidelines;
and all other applicable legal documents.
Where another policy specifically governs a particular subject matter, that policy shall prevail with respect to that subject.
11.4. Severability
If any provision of this Policy is determined by a court or competent authority to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by Applicable Law.
11.5. Language
This Policy may be translated into multiple languages for the convenience of Users.
In the event of any inconsistency between a translated version and the English version, the English version shall prevail unless mandatory provisions of Applicable Law require otherwise.
11.6. Effective Date
This Legal Requests Policy becomes effective upon publication on the Website and remains in force until amended or replaced.
ARTICLE 12. FINAL STATEMENT
12.1. Commitment to Fair Review
PlayMarket is committed to reviewing legal requests carefully, objectively, and in good faith.
Every request is evaluated on its individual legal and factual merits rather than through automated or predetermined outcomes.
12.2. Commitment to Accuracy
Where reliable evidence demonstrates that published information is inaccurate, incomplete, outdated, or otherwise requires correction, PlayMarket seeks to make appropriate editorial improvements within a reasonable timeframe.
Maintaining accurate and trustworthy information is a core editorial objective of the Website.
12.3. Commitment to Editorial Independence
PlayMarket remains committed to preserving its editorial independence while complying with Applicable Law.
Legal requests are considered as part of a structured review process and do not, by themselves, determine editorial outcomes.
12.4. Respect for Intellectual Property and Legal Rights
PlayMarket respects intellectual property rights, privacy rights, contractual rights, consumer protection principles, and other lawful interests.
At the same time, the Website seeks to ensure that lawful informational content remains available where publication is justified by Applicable Law, editorial standards, and the public interest.
12.5. Commitment to Transparency
Through this Policy, PlayMarket aims to provide a predictable, transparent, and accountable framework for handling legal communications from individuals, organizations, rights holders, regulators, and other stakeholders.
12.6. Closing Provision
This Legal Requests Policy reflects PlayMarket's commitment to responsible publishing, legal compliance, procedural fairness, editorial integrity, and constructive dialogue with rights holders, users, public authorities, and other interested parties.
The Website will continue to develop and improve its legal review procedures in accordance with evolving legislation, recognized best practices, and the long-term objective of maintaining a reliable and trustworthy informational platform.